FAQs

Vegan America is an online marketplace that makes plant-based shopping simple and accessible. We bring together vegan-friendly brands across food, cosmetics, fashion, household goods, and more, helping you shop confidently and discover new products.

Yes. All products on the platform are vegan-friendly and free from animal-derived ingredients. Certified products are marked with our Vegan America badge for extra assurance.

Our certification has two levels:

• Level 1: Plant-Based Verified – Vegan products that may use ingredients with uncertain sourcing (like sugar), provided they’re disclosed.
  
• Level 2: 100% Vegan Certified – Fully verified products with no risk of animal-derived ingredients.

You can browse without an account, but creating one allows you to track orders, save favorites, and manage returns.

Add items to your cart, proceed to checkout, and pay securely through Stripe. Your order goes directly to the brand for fulfillment.

Yes. You’ll check out in one cart, but each brand fulfills their portion of the order separately.

Your payment is processed at checkout.

You’ll receive order updates by email, and shipping details from each vendor once your package ships.

Vegan America focuses on the U.S., but some brands may offer international shipping. Check the product page for details.

Shipping fees depend on each brand’s policy. Options are shown before checkout.

Orders are shipped directly from the brand you purchase from. You may receive multiple packages if ordering from different brands.

Return policies are set by each vendor. You’ll find details on each product page.

Contact the vendor directly through the platform’s messaging tool.

Once a vendor approves the return, Stripe refunds your original payment method. Processing times vary by bank.