Second life | City Soft - Camel

We gladly accept returns on most international orders within 14 days of delivery. To be eligible, items must be unused, in original condition, and returned with original packaging.

Due to customs, shipping costs, and product handling, international customers are responsible for return shipping fees. We recommend using a tracked service to ensure your item reaches us safely.

Certain items, including perishables, personal care products, or items marked Final Sale, may not be eligible for return.

Once we receive and inspect your return, refunds will be issued to your original payment method, minus any shipping or duties paid. Please note that original shipping fees, taxes, and duties are non-refundable.

To initiate an international return, please contact our support team at info@veganamerica.com with your order number and reason for return. We’ll guide you through the next steps.